Digital Transformation through Design Thinking in Manufacturing

HP – SIM SkillsFuture Queen Bee Programme

Duration: 2 Days (16 Hours)

Category: Engineering


Course Overview

This workshop is specially tailored to train participants in augmenting human-centred design thinking with the breath-taking power of technology. They will learn useful skills and tools to propel the manufacturing sector forward in addressing wicked industry challenges and creating blue ocean innovations. The workshop will blend new and existing technology to the solutioning process, so that user-centricity is enhanced for a more impactful digital transformation journey.

What You’ll Learn

  • Understand the common blind spots of problem-solving and innovation
  • Appreciate the importance of empathy for key stakeholders
  • Recognise the dangers of making unvalidated assumptions
  • Learn the value and tools of design research
  • Learn the tools to identify pain points in stakeholders (Persona Map, Journey Map)
  • Apply root cause analysis to define the insights to pain points
  • Leverage digital solutions to address the root causes
  • Prototype the top solution for stakeholder testing and refinement
  • Learn pitching techniques to get stakeholders’ buy-in for the top solution

Who Is It For

Staff who would like to learn how to use design thinking to solve challenges or to come up with new innovations related to digital transformation.




2 Days In-Person Classroom Training (16 Hours Including Group Project Assessment)


After the course, trainee who had fulfilled the course requirements of

  1. 75% class attendance and
  2. Attained a 80% competency for the assessment

Will receive a Certification of Achievement from Singapore Institute of Management (SIM).

Course Runs

6 & 7 March 2023
20 – 21 April 2023
25 & 26 May 2023

Course Fees Including Prevailing GST Rates

Full Fees (before GST): $1,300.00
GST payable for all funding-eligible applicants*: $31.20
GST payable for others: $104.00

Fees Payable (after GST)
1. Singapore Citizens aged 40 and above (individual or company-sponsored)1

up to 90% SkillsFuture Funding
2. Singapore Citizens aged below 40 (individual or company-sponsored)

up to 70% SkillsFuture Funding
3. Singapore Permanent Residents and LTVP+ Holders (individual or company-sponsored)

up to 70% SkillsFuture Funding
4. SME-sponsored2 Singapore Citizens, Permanent Residents and LTVP+ Holders

up to 90% SkillsFuture Funding
5. Others (individual or company-sponsored)

full fees payable
*As per SSG’s policy, the GST payable is calculated based on 8% of the nett fee payable after baseline funding subsidy of 70%.

GST payable subjected to revision.

Singaporeans aged 25 years and above may use **SkillsFuture Credit balance to offset respective course fees.

1 Under the SkillsFuture Mid-career Enhanced Subsidy. For more information, visit the SkillsFuture website here.

2 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. For more information of the scheme, click here.